FAQ
Product catalogue, document, and distributor questions.
Does Medoxy sell products online?
No. The website is strictly inquiry-based and does not include ecommerce, cart, checkout, online payments, product pricing, or customer accounts.
Can distributors request product information?
Yes. Distributors can send product, division, sourcing, and trade partnership inquiries through the contact and product detail forms.
Are product documents available?
Qualified healthcare or distribution partners may request current product information. Availability, applicability, market scope, and any sharing restrictions are confirmed for the specific request.
Which healthcare categories are covered?
Medoxy currently focuses on gastroenterology products for healthcare provider, distributor, pharmacy, and institutional inquiries.
How are inquiries handled?
Submissions are validated and must be delivered through the website's configured secure email or webhook provider before a success message is shown. If delivery is unavailable, the form reports an error so you can use the listed email address or phone number instead.
Is the product catalogue medical advice?
No. Catalogue pages support B2B discovery and do not provide diagnosis, treatment, dosing, contraindication, or patient-use instructions. Refer to current approved product information and a qualified healthcare professional for clinical questions.
How is website content reviewed?
Medoxy states the source and update context on editorial articles, keeps catalogue claims within the available product information, and provides a public content policy and correction route. Product-specific records still require qualified review.